Assurance & Return Policy

(Effective January 1st, 2023)


Here at NIMM we understand that your medical equipment is
vital to your autonomy and peace of mind, because of that we offer a free
in-house assurance on everything we provide. With every piece of equipment over
$500 we offer;


1 free service call every year for 5 years.

- Use this for your annual check up or for any issues you have
with your equipment.

- Pick-up or Drop-off fee of equipment not included in the service call.

- The annual free service calls can not be saved for future years.

- Value of offer: $475 ($95/hr x 5 years)


Lifetime 33% Off Parts Warranty.

- Use this when the Manufacturer’s warranty has expired on the
parts of your medical equipment.

- Only valid on equipment purchased at NIMM.

- Covers: Tires, tubes, batteries, and any part not covered by the Manufacturers warranty.

- Does not cover accessories or the replacement of accessories.

- Service fee of equipment not included in the parts warranty.

- The Lifetime 33% Off Parts Warranty is transferable to new
ownership of the equipment.

- Does not include out of stock discontinued parts.

- Value of offer: 33% off any future costs to maintain your equipment, plus better resale value later.


At NIMM we work hard to fully inform and thoroughly consult with our clients before they make the decision to purhase any of our products. Because the items that a customer purchases is usually a special order from the manufacture, all sales are final.